Frontier and OneSource Communications are currently working throughout Azle to install fiber-optic cables that provide internet, cable TV and telephone services. The City of Azle is not involved in this activity, however, we are aware of your concerns.
Residents may see flags and or paint markings designating where utilities are located in front of their properties during the installation process. Please do not remove these. The area being worked on is defined as public right of way, or the area on, below or above a public roadway, highway, street, public sidewalk, alley, waterway or utility easement in which the municipality has an interest. This area can include the portions of property adjacent to streets, including areas that many consider private property (your yard). Because these companies have a franchise from the State of Texas, they are permitted to work in the right of way. Both contractors should clean up the construction site as they finish in that area and should come back to replace sod once they have completed the job in Azle. While the City is aware of the work being done in the right of way, we are not conducting the work and cannot provide information related to the work or help repair any damage that is a result of the work.
The contractor performing the work for Frontier is Ervin Cable Construction (844-322-2524) and OneSource's contractor is Hunt Communications (817-745-3000). For questions about their service or if you have issues with their employees, their work, or if they have damaged anything, please contact them directly; they have a dedicated person to handle issues in Azle.
The City realizes the inconvenience some of our residents are experiencing related to the work being done, however, we hope the end result of fiber-optic technology providing new options for internet service in Azle will be worth the inconvenience.